Our services
Semonix is a full-service IT support provider for any institution. We take care of servers, network equipment, office equipment and workstations, including backup archiving, data security and spam and virus protection. We help businesses run smoothly.
Subscriber service
We offer you the convenience of standby IT system support by subscription. We will assume responsibility for assuring the smooth operation of our entire hardware pool (workstations, servers and office equipment) and network infrastructure, irrespective of complexity level and the technology you use. We will also assure the smooth functioning of all your server applications: databases, domain controllers, mail and web servers.
Note that the fee will vary depending on the size of your computer pool.
If you have between 50 and 70 workstations, it will cost you RUR400.00 per station + RUR4,000.00 for each additional server. If more than 70, our fee is negotiable, depending on your specific requirements and the findings of our network diagnosis.
.Every customer we serve on a contract is entitled to the following services at no cost:
- access to monitoring interface
- productivity and equipment load data analysis
- Internet line use statistics
- support by phone
- service desk support
- backup data archiving (subject to equipment availability)
- specialists on call
Other services
- IT systems audit
- protection from web attacks
- launch of workstations and computers
- design of network and server architecture
- network optimization and upgrade
- company-wide, failure-proof mailing systems designed on the basis of open source code products. Multiple IMAP servers with secure access from any part of the world, firewalled for spam and viruses.
- rollout of domain name clearance systems (DNS)
- web hosting
- terminal solutions based on Windows Terminal Services, Citrix Metaframe, SunRay Services; disk-free stations on their basis
- network architecture design using Cisco network devices
- initial debugging and support for Sun, IBM, HP, Dell and SuperMicro servers
- support for a broad gamut of operating systems: Linux, Solaris, Windows, FreeBSD, SCO Unixware, MacOS X
- remote access setup for corporate intranet using the VPN technology
- office PBX setup and support
- setup and support of any telecommunications systems for Call Center operation
- Oracle, Mysql, MSSQL database administration
- WiFi network design and architecture
- automatic installation wizard setup for Solaris, Linux and Windows operating systems
- interaction with hardware manufacturers
- equipment purchasing
- web servers and services for rent
- design of customized system environment for clients, e.g. for the testing of a technology or software product
- IT training for staff
- company-wide virus firewalling
- IT system security monitoring
- design and support of UPS systems
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